General:

• All orders require payment in full priot to any shipment.
• Shipping and handling charges apply to all orders, unless otherwise specified.
• All delivery dates are estimates and are not guaranteed.

Shipping:

$5.95 Flat Rate and FREE Shipping:

• All Continental U.S. based orders will ship for the flat rate of $5.95
• The $5.95 offer DOES NOT apply to dollhouse kits.
• Free Shipping for Continental U.S. based orders totaling over $75 before any applicable tax.
• Shipping time schedules are handled in the same manner as all other shipping delivery schedules, please see above.
• Hawaii and Alaska will pay standard rates.
• All Non-U.S. orders will pay standard Country rates.
• This offer does not apply to any products within the Dollhouse Kits category.

• If you are not satisfied with your order for any reason, you may return it for a full refund within 21 days of receipt.
• Shipping is not refundable and you will bear the cost of return shipping.
• ALL Shipping is refundable if we ship the wrong item.
• ALL Shipping is refundable if the item arrives damaged.
• Items must be returned in the condition in which they arrived and in their original packaging. A refund will be issued within 14 days of receipt of product and verification.

Before returning, you must first obtain a return authorization within 15 days of delivery. You can request one by contacting us at orders@woodvictoriandollhouse.com.

Thank you!