General:
- All orders require payment in full priot to any shipment.
- Shipping and handling charges apply to all orders, unless otherwise specified.
- All delivery dates are estimates and are not guaranteed.
Shipping:
$5.95 Flat Rate and FREE Shipping:
- All Continental U.S. based orders will ship for the flat rate of $5.95
- The $5.95 offer DOES NOT apply to dollhouse kits.
- Free Shipping for Continental U.S. based orders totaling over $75 before any applicable tax.
- Shipping time schedules are handled in the same manner as all other shipping delivery schedules, please see above.
- Hawaii and Alaska will pay standard rates.
- All Non-U.S. orders will pay standard Country rates.
- This offer does not apply to any products within the Dollhouse Kits category.
Returns:
100% Satisfaction Guaranteed! NO RESTOCKING FEES!
- If you are not satisfied with your order for any reason, you may return it for a full refund within 21 days of receipt.
- Shipping is not refundable and you will bear the cost of return shipping.
- ALL Shipping is refundable if we ship the wrong item.
- ALL Shipping is refundable if the item arrives damaged.
- Items must be returned in the condition in which they arrived and in their original packaging. A refund will be issued within 14 days of receipt of product and verification.
Before returning, you must first obtain a return authorization within 15 days of delivery. You can request one by contacting us at orders@woodvictoriandollhouse.com.
Thank you!