Q: What kind of wood do you use in your Products?
A: 1/8" Baltic Birch BB/B Plywood - the best we can find. We will NEVER use MDF or any inferior materials to produce the products. We feel that in order to get the best results, you must use the best ingredients.
Q: How can I view the status of my order?
A: Click on My Account on the top of the website - Login using your email and password. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: Can I re-order a product I previously ordered?
A: Yes - Click on My Account and login - you can quickly see previous orders and find products you ordered before.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q: Will you Ship Internationally even if we cannot get a price estimate from the website?
A: Absolutely! We have clients on 4 Continents - including North America, Asia, Australia and Europe! Just email us what you would like to order and provide the country where we would ship the products to! We will send a shipping estimate before you order. If you agree to the cost - we will send you a PayPal invoice for purchase payment and then your product will ship out using USPS Int'l Priority mail.